Even though most people don’t feel that way, doing business in the 21st century is something completely different than it was a few decades ago. Today, having a great product or an interesting business idea isn’t enough to make your company successful and lucrative. On the contrary, these things are just the beginning. In order to make it in the world of modern business, you have to do a number of different things, from coming up with a new marketing strategy every now and then to investing in new technologies almost all the time. Enterprise software applications are among them – what’s more, they’re some of the most important things you have to look into when it comes to technological advancements! So, here are some of the most crucial enterprise software applications your business will definitely need in the years to come.
Soon, we’ll be able to separate almost all businesses in the world into three distinctive categories: those that work from an office, those that allow their staff to work from home, and those that mix these two alternatives. With the COVID-19 pandemic hitting the entire globe hard, forcing more and more people to complete their work-related tasks while staying at home, it’s safe to say that project managing platforms and applications are going to become more popular than ever.
Luckily, the number of these applications is already quite high, and you can easily find the one that will work for you the most. They all provide you pretty much the same options – from assigning tasks to your employees, keeping track of their progress and managing reports to setting deadlines and making sure everything is done on time – and the only thing separating them is their visual appeal and the platform they use. So, start by finding the most comprehensive and reliable project managing software you can find, and encourage your staff to use it, whether they work from home or not.
Another thing that distinguishes companies that work from an office from all the others is the way they monitor their employees and how efficient they are. The former may hire people whose job it is to observe when someone comes to work, how many breaks they take, how long their breaks are, when they go home, etc. Alternatively, they might rely on a CCTV system, but the point is the same.
On the other hand, this doesn’t work for companies that opt for working remotely, so finding a new way to monitor your employees is a must. This is where useful monitoring applications come into play and can help you know what your staff is doing at all times. Since they’re supposed to be connected to the Internet at all times in order to do their job, monitoring their activity isn’t hard at all, so don’t be afraid to find employee management software ASAP. In addition to monitoring their activity, you’ll also be able to track their productivity and work on ways to boost it even more.
Easy and Effective Communication
It doesn’t matter where you are and how far you are from your employees – as long as you have communication software you can all use at the same time, you can be on the other planet as far as they’re concerned! Effective communication is vital in today’s business, but insisting on easy and simple software is also important. That’s why most people choose VoIP technology instead of all the other options that are available to them.
Explained in layman’s terms, voice over IP is basically the mixture of your traditional phone communication and your more advanced Internet-based voice communication. Your messages will get anywhere they need to go in a matter of seconds, and you’ll be able to communicate with your employees, your investors, your partners, and your superiors as long as you want, whenever you want to. You can also talk to several people at the same time if you opt for a powerful voice over IP conferencing technology that will ultimately make you feel like you’re all in a room together, even though that won’t be the case.
Managing Customer Relationships
Finally, this is the other side of your business – once you’ve solved all the problems and issues you’ve had with your employees and your partners, you have to turn to your customers. After all, these people are paying good money for your products or services, which is why you have to do whatever you can to establish proper communication with them.
Again, there are lots of different CRM applications you can use these days, and you need to remember why these are so beneficial for your business. A great CRM tool will help you organize your centralized client base and make it more accessible, but it will also assist you when it comes to creating sales reports, annual projections, and data entry. What’s even better is that these applications can always be upgraded and personalized using various useful integrations. From social media and e-mail to team communication and calendar – all these things can be integrated into your CRM tool and help you more than you can imagine!
As you can see, finding amazing enterprise software applications doesn’t have to be as hard as you’ve thought it would. The only thing you need to keep in mind is your company’s prosperity, and you’ll be able to find amazing tools that will keep pushing boundaries year after year!